![]() ![]() With information from SimpliSafe devices now digitally sent to the local 9-1-1 center, often before a phone call is placed, they can share critical information and deploy the right resources quickly. “Our mission is to make every home secure and delivering on that not only requires protecting our customers with award-winning technology backed by our monitoring professionals, but also ensuring that we have ongoing, two-way dialogue and the ability to electronically share critical data with public safety officials and first responders,” said Christian Cerda, SimpliSafe CEO. This process can be time consuming and limit the information available to first responders as they perform their life-saving work. These details are then shared via phone call to a dedicated line at the local 9-1-1 call centers. Traditionally, when an alarm event is triggered, signals from SimpliSafe systems are sent to their monitoring centers, where a call is initiated to the homeowner to gather more details. ![]() With this partnership, data from Simplisafe devices and other life-saving data from the RapidSOS Platform – including accurate, real-time location, alarm information, monitoring company information, emergency contacts, and emergency intelligence information – is displayed for 9-1-1 telecommunicators in one place -reducing call processing time with automatic delivery of data and helping telecommunicators to triage alarms quickly. Information from SimpliSafe devices can now be sent directly to Emergency Communication Centers (ECCs) via RapidSOS Portal, often before the phone call from the monitoring center even arrives. RapidSOS is excited to announce our latest partnership with SimpliSafe, a global leader in smart home security solutions protecting millions of Americans. ![]()
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